Today, I am featured on Louis Gray's fantastic blog with a post that I've been working on called "The time is right to kill Google (if they don’t kill themselves first)". The post comes out of a couple of experiences I have had with the company at a time when user loyalty and customer service should be paramount. Click here to read the post, and if you don't subscribe to Louis' blog I suggest you do!
[Update:] Some great comments on Louis' blog as well as on the FriendFeed thread. Check em out.
If you're visiting here from Louis' blog, welcome to Techno//Marketer. I hope you stick around!
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