Hopefully you got the reference to that great TV show of the 80s "You Can't Do That on Television". This post, however, is the first in a series of posts covering a couple of common mistakes that marketers are making on Facebook. First up...
You've gotta be you.
A post on drew McLellan's blog prompted me to write about this in more detail. I think most marketers are not aware of the limitations of Facebook and they port over bad habits from other social networks. Unlike on MySpace where companies, brands and spokespeople (real or imaginary) can have a profile, on Facebook you cannot create an account that does not belong to a real person. Comprende? If it's not a real person, don't create an account.
Facebook clearly states that "except for advertising programs offered by us on the Site (e.g., Facebook Flyers, Facebook Marketplace), the Service and the Site are available for your personal, non-commercial use only"
Users agree NOT to:
- register for more than one User account, register for a User account on behalf of an individual other than yourself, or register for a User account on behalf of any group or entity;
This means: Don't sign up for somebody else or a group
- impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age or your affiliation with any person or entity;
This means:Don't sign up and impersonate somebody else (no ghost accounts), don't create fictitious accounts and don't lie about who you are, your name, how old you are or who you represent
Hopefully this is pretty clear. Like I said, I don't think marketers read the terms and conditions on most of these sites, but it's important to know how they work and engage in appropriate, more successful ways.
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