Getting to know your customer's passion
The challenges of cultivating a community

Article series at The Madison Avenue Journal

google_blinds.jpgIt seems that everywhere I speak, one of the questions innevitably is "aren't you afraid we're losing personal interaction with all of this technology?". My answer is an emphatic, resounding NO! In fact I tell people that, in my experience, I have been able to form better relationships with people faster using the web, and more specifically by blogging, than in any other medium.

Case in point. I met CK in person a few months ago and I knew it would be the start of a great friendship. CK subsequently introduced me to Tim McHale at The Madison Avenue Journal and my first in a series of articles about Google stalking me came out today. Head over there and check it out. Here is the permalink. Each day this week will unveil a new look at Google and then Monday will culminate in what it all means.


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